e-KONG Group Limited - ZONE Limited, Hong Kong

		www.zonetel.com

ZONE Limited (”ZONE Hong Kong”), a wholly-owned subsidiary of the Company, is a telecommunication service provider licensed by the Telecommunications Authority of Hong Kong. ZONE Hong Kong specializes in offering telecom and IT-related services and solutions. Founded in 1999, ZONE Hong Kong has evolved over the years from an International Long Distance (IDD) service provider (www.zone1511.com) into a technology partner to both SMEs and large corporations that deliver voice and data solutions, which enable our customers to achieve or exceed their requirements (www.zonetel.com). With the strong background knowledge of IT Infrastructure, IP telephony and PBX and having a robust voice and data network, ZONE Hong Kong offers customers a wide array of products and services including:

IP Telephony

VOIP consultancy and implementation

IP PBX, FXO/FXS gateways, IP Phones

Hong Kong call origination and international termination

Customer Relationship Management System ("ZONECRM")

Feature-rich and customizable

Automatic call distribution

Agent management

Predictive dialer

Voice recordings

Interactive voice response system

Hong Kong and China access numbers

Hong Kong – China connectivity

Corporate Telecommunications Facilities

IPLC, MPLS and IP VPN

IDC

PBX and telephone systems

Internet Fax

Heavy-duty web-based fax service with real time control

Web-Conferencing

Reservation-less and scheduled conferences

Support inbound and outbound parties with voice recordings

Real time control and detailed call logs

Web Call-back

Web-based toll-free service for businesses with internet presence

Customizable user interface

Professional Services